Stack Call Flow Dashboards Pricing
Intelligent Telephony Platform

Automated Telephony
& Integrated Dashboards

A complete solution combining VoIP telephony, real-time call routing, and client/admin management — all in one seamless platform.

0% Uptime
0+ Calls / Hour
0/7 Automation

Core Technology Stack

Enterprise-grade infrastructure powering every call, every dashboard, every decision.

Telephony & Voice

Powered by Twilio to control calls, play recorded audio, and listen for user button presses (DTMF tones).

Twilio API WebRTC DTMF

Backend & Database

Built with Node.js, Python, or PHP, connected to a robust MySQL or PostgreSQL database for routing logic and call logs.

Node.js MySQL REST API

Frontend Dashboards

Developed using HTML5, CSS, and JavaScript for separate Admin and Client portals with real-time data updates.

HTML5 JavaScript Real-time

How the Call Flow Works

From first ring to closed deal — every step is automated, tracked, and optimized.

01

The Automated Greeting

Customer dials the number. The system answers instantly and plays a custom audio recording — "Press 1 if interested in a loan."

📱
02

The Decision

Customer presses 1. The Twilio system detects the DTMF signal and tells the backend server to mark them as a hot lead.

Lead Captured
03

Call Forwarding

The server instantly dials the agent's personal phone and bridges the customer for a live conversation — no manual intervention needed.

👤 Customer 🔗 🧑‍💼 Agent
04

Automated Logging

Once the call ends, a record is automatically saved — phone number, status, duration, and timestamp — all queryable from your dashboard.

+91 98XXX XXXXX — Interested
+91 87XXX XXXXX — No Answer
+91 76XXX XXXXX — Forwarded

Comprehensive Dashboard System

Separate, purpose-built portals for administrators, staff, call service agents, and clients — each designed for clarity and speed.

Admin Dashboard

Full Control
  • 📊
    Real-time Call Log

    View a live, filterable list of every logged call with status indicators.

  • 🏷️
    Lead Classification

    Mark leads as "Interested" or "Not Interested" with one click.

  • Client Approval & EMI Setup

    Approve clients and input specific EMI details — Amount, Months, Payment schedule.

  • 📈
    Analytics Overview

    Track conversion rates, call volumes, and agent performance at a glance.

Client Dashboard

Self-Service
  • 🔐
    Secure Login

    Authenticate via phone number or email with OTP verification.

  • 📋
    Application Status Tracker

    View real-time status — Pending, Declined, or Approved — with timeline history.

  • 💰
    Personalized EMI Structure

    If approved, securely view the custom EMI breakdown and payment schedule.

  • 📱
    Mobile Responsive

    Full functionality on any device — check status on the go.

Staff Dashboard

Operations
  • 👥
    Lead Assignment

    View assigned leads and prioritize follow-ups effectively.

  • 📝
    Call Notes

    Add detailed notes and update lead statuses post-conversation.

Call Service Login

Communications
  • 🎧
    Agent Console

    Handle inbound and outbound calls directly from the browser.

  • ⏱️
    Call Metrics

    Track average handle time, queue status, and real-time performance.

Estimated Running Costs

Transparent, pay-as-you-grow pricing. No hidden fees, no surprises.

Component
Requirement
Estimated Cost (INR)
📞 Phone Number Registration
Voice-enabled number setup
₹15,000
📥 Inbound Calls
Charged per minute (customer ↔ IVR)
₹1.00 /min
📤 Outbound Calls
Charged per minute (forwarding to agent)
₹1.08 /min
🖥️ Server Hosting
VPS hosting and maintenance
₹830 – ₹2,000 /month
⚙️ CRM Building
Custom dashboard architecture
₹35,000
🔄 Call Routing Engine
Single call to multiple calls bound
₹20,000
📂 Lead Database
Call number data of 210 Crores
₹10,000
💡
Investment Summary

One-time setup costs: ₹70,000 + ₹10,000 | Monthly Cost: Hosting (₹1,500) and Call Usage

* Note: If you purchase yearly hosting (suitable for Node.js and React), your overall monthly costs will reduce.